Credit Card and Payment Information

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Semar Safe Guarantee
Our Safe Guarantee protects you while you shop at at our site,
so that you never have to worry about credit card safety.
We guarantee that every transaction you make with us will be 100% safe.
This means you pay nothing if unauthorized charges
are made to your card as a result of shopping at our site.
Read the detail of this policy.
 

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I f   y o u   f e e l   m o r e   c o m f o r t a b l e

 you can always call in your credit card after you have fully submitted your order.

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Paying by Credit Card
We accept Visa, MasterCard, American Express, Diners and JCB.
You can safely enter your entire credit card number via our secure server,
which encrypts all submitted information.
 If you prefer, we also have a way for you to use your credit card
without ever having to enter the complete number on the Internet.
 

When filling out the order form, simply enter the last five digits
and the expiration date of your credit card on the order form.
This gives us a way to track your order but guarantees your security.
Once you have fully submitted your order, you will be provided with phone and fax numbers
so that you may provide us with the rest of your credit card number.
You can do this even if you can't use our secure server,
and your credit card number will be totally protected.
 

To provide you with an additional security,
all credit card numbers are stored on a digital archive that is not connected to the Internet.
After you type, fax, or call it in, your complete credit card number
is transferred to this secure machine across a proprietary one-way interface.
This computer is not accessible by network or modem,
and the number is not stored anywhere else.

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When We Charge Your Credit Card
We don't charge your credit card until we ship your order.
If you've paid by cheque and we owe you a full or partial refund,
we will send a refund cheque for the correct amount.
 

Confirming Price and Availability
We cannot confirm the price of an item until you order,
but please note that we do not charge your credit card until the date we ship your order to you.
Rest assured, however, that we verify prices as part of our shipping procedures.
If an item's correct price is lower than our stated price,
we charge the lower amount and ship you the item.
If an item's correct price is higher than our stated price,
we contact you for instructions before shipping.
After we have received your order,
we will also inform you by e-mail if any items
in your order prove to be unavailable.

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Paying by Cheque or Postal Money Order
We do accept cheques or money orders denominated in Euro
and US dollars as payment for all orders.
Once you have fully submitted your order, you will be provided with
an address to which to send payment.
 

 Currently we are only able to accept postal money orders denominated in Euro and  US dollars
or cheques denominated in Euro and US dollars drawn on a European bank.
Cheques must also have a valid nine-digit bank routing number (ABA code),
MICR-encoded on the bottom of the check.
 

Paying by cheque does slow down your order somewhat,
as we don't order your items until your cheque is received,
and we don't ship the items to you until your funds clear.
If you are in Europe, paying by personal cheque
typically delays your order about ten to fifteen days;
three weeks if you are outside of Europe.

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